Honest Water Co of BC understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website. This Privacy Policy explains how we collect, use, protect, and safeguard your information. By using this website, you consent to the terms described in this Privacy Policy. “We,” “our,” or “us” refers to Honest Water Co of BC. “You,” “your,” “visitor,” or “user” refers to any individual accessing this website.

MOBILE SMS PRIVACY

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell, rent, trade, or otherwise disclose SMS opt-in data under any circumstances.

INFORMATION WE COLLECT

Personal information includes data that identifies you, such as:

Name

Email address

Phone number

Mailing address

Payment or billing information

We may collect this information when:

You fill out a form

You schedule an appointment

You make a purchase

You opt in to SMS or email communications

You contact us directly

Non-Personal Information

Non-personal information includes data that does not identify you, such as:

Browser type

Device type

IP address

Pages visited

Time spent on site

HOW INFORMATION IS USED

We use your information strictly for legitimate business purposes, including:

Providing services you request

Responding to inquiries

Processing transactions

Sending appointment confirmations

Delivering SMS or email messages you opted into

Internal analytics and service improvements

We do not sell or share your information for advertising, lead reselling, or third-party marketing.

DATA SHARING POLICY (STRICT NO-SHARING)

We do not share, sell, rent, or disclose your personal information or mobile data to affiliates or third parties for marketing or promotional purposes. The only permitted disclosures are:

Subcontractors providing internal support (e.g. CRM systems, SMS gateways, payment processors)

Legal compliance (court orders or lawful requests)

These parties are contractually restricted from using your data for any purpose other than providing services to Honest Water Co of BC.

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, and similar technologies to:

Improve website functionality

Track site usage

Remember user preferences

Cookies do not collect sensitive personal data.

You may disable cookies in your browser, but some site features may not function properly.

SMS COMMUNICATIONS

By providing your phone number and opting in, you consent to receive SMS messages related to:

Appointments

Service updates

Customer support

Message frequency varies. Message and data rates may apply.

You may opt out anytime by replying STOP.

We never sell, rent, or share SMS data.

DATA SECURITY

We use industry-standard security measures including:

Encrypted systems

Secure servers

Access controls

Vendor confidentiality agreements

While no system is 100% secure, we take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

USER RIGHTS

You may:

Request access to your data

Update or correct your data

Request deletion

Unsubscribe from communications

Contact: [email protected]

CHILDREN’S PRIVACY

We do not knowingly collect information from children under 18. If such data is discovered, it will be deleted immediately.

POLICY CHANGES

We may update this policy periodically. Material changes will be posted on this page.

CONTACT

If you have any questions regarding this Privacy Policy:

Email: [email protected]

Company: Honest Water Co of BC